Docs & support

Help, and what's documented so far

A full knowledge base is still being written — this page is deliberately honest about that

Talk to a human

For now, support runs through direct contact rather than a ticket portal. Email us and a real person replies — during onboarding, that's faster anyway.

Email support

Extension API docs

The housekeeping and add-on extension API (bearer-token authenticated, IP allow-listed) has its own in-app developer documentation page, available once you're on the system.

Onboarding walkthrough

Every new property gets a guided walkthrough covering rooms, rates, and users — not a self-serve wizard you're left alone with on day one.

Migration support

If you're moving from Hotsoft or another system, see Migration for how that process works end to end.

Have a question before you sign up?

Ask us directly — we'd rather answer up front than have you find out after.

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