Migration

Coming from Hotsoft or another PMS? We bring your data with you.

Switching systems is the biggest reason hotels put this off. Our team handles the import so you don't start from a blank slate.

1. Audit your current data

We review what's exportable from your existing system — reservations, guest profiles, rate plans, and historical records — and flag anything that needs manual handling.

2. Map & import

Your rate plans, room types, and guest history get mapped into Harborstay's structure, then imported into a staging environment for you to check before go-live.

3. Run in parallel, then cut over

You review the imported data against your old system before we switch your front desk over, so nothing goes live unverified.

Why this matters more than it sounds

We built the core PMS specifically to replace Hotsoft in a live, 91-room hotel — this isn't a hypothetical migration path, it's the same transition we've already made ourselves, which is also why we treat booking data and guest records as things that must never be guessed or silently dropped during a move.

Pricing: guided migration is included on the Growth plan and above, and available as a paid one-off add-on on Starter. See Pricing for details, or talk to us about your specific system.

Tell us what you're migrating from

We'll give you a straight answer on what's involved before you commit to anything.